If we look back to less
than 20 years ago, managing business or customer information was primarily
achieved through paper filing systems. Virtually all business
information resided there.
But today, technological advances
means the same business record is not assimilated in one comprehensive
file.
It is fractionalized across many different technologies
such as local and network hard-drives, mainframe systems, email systems,
fax servers, voice messaging, filing cabinets and employee desk
files (and in dozens of different formats).
The result of which now makes managing documents and information less productive, more costly and very cumbersome.
Consider this fact…
More information has been produced in the last 30 years than in the
previous 5,000 – the entire history of modern civilization. And that body of information is expected to double in the next 5 years.